The questions landowners ask
What stays under your control, what happens when a rider gets it wrong, and the things farmers put to us most often. If yours isn’t here, WhatsApp us on 076 535 4644 and we’ll answer it properly.
What you control
Dials only the farmer touches. We never override these.
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Speed limits
Per route or per section. Enforced on every listing.
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Riders per day
Hard cap. The platform will not accept bookings beyond it.
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Off-limits areas
Marked on every route map. Deviating riders forfeit their account.
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Blackout dates
Lambing, harvest, fire season — close any day with one click.
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Route changes
Close, modify, or remove any route at any time. Active permits get refunded.
The accountability is the product.
We're a marketplace, but the load-bearing thing is the trust contract riders sign before they touch your gate.
Identity-verified, every rider, every permit.
SA ID, passport, or driver's licence, checked against a selfie before the rider can book — plus a licence disc and plate for every registered vehicle, or photos of an unregistered one. You see each rider's name and machine before they arrive.
Manifest before arrival.
You see who's coming, what they ride, their photo, and their arrival window — before they hit your gate. Extras get challenged.
Real consequences.
Bringing unverified riders is straight account suspension on first offence. Repeat damage charged back to the rider's payment method.
Common questions
Do I have to do it myself?
You don't have to, but you can — that's the change. Putting the farm up is a form on your phone or laptop: buttons, a map, and photos from your camera roll. Most farms take an evening, and you can stop halfway and come back next week without losing anything. If you'd rather we came out and did the whole thing, we do that too — it's at the foot of the main page.
What does it cost me to get listed?
Nothing. There's no listing fee, no subscription and no setup charge — you do the listing yourself and we read it, fix what needs fixing and put it live. We earn a commission on what riders pay, agreed with you in writing during onboarding and printed on the signed listing agreement. If your farm doesn't get bookings, we don't earn anything from you.
Do I need any special hardware?
No. We use your existing keypad PIN or combination padlock, a locked gate that someone from the farm comes down to open, or no lock at all — whatever's already on your gate. If you'd rather riders phoned or messaged someone before they arrive, that works with any of them. You set the code yourself, whenever you choose; the platform shows the latest code to active permit holders on their permit card and emails it to them.
What happens if a rider damages something or leaves a gate open?
Every rider on every permit is identity-verified, so there's always an accountable name behind any problem. You report it to us and we act, working through a clear ladder — coaching note, formal warning, suspension, indefinite ban, permanent ban — with a 7-day appeal window. The accountability is real, not theatre. Happy to walk you through the full ladder whenever it suits.
Can I see who is coming before they arrive?
Yes — every permit gives you the rider manifest with photos, names, vehicles, and arrival window. If extras show up, you can challenge them at the gate.
What about insurance and liability?
Riders sign an indemnity at booking that covers your land for normal-risk riding. We're working on a layered group-indemnity product as more farms onboard. Happy to walk through the current coverage and your specific situation.
I don't want my farm being a thoroughfare. Can I keep it small?
Absolutely. Plenty of farms cap at 6–8 riders a day. Routekeepers exists to add controlled income, not turn your land into a public route.
Ready to open your land?
Start it now and finish it whenever. Nothing is published until we've read it and you've agreed the terms — and if you get stuck, WhatsApp us on 076 535 4644 and we'll do it with you.